Knowledge Base

Answers to questions asked by Git Integration for JIRA add-on users, workarounds and solutions to help you get up and running.

Are passphrases supported on ssh keys?
Passphrases are now supported since v2.0 of the Git add-on.
Thu, 11 Feb, 2016 at 11:01 PM
Is Jira 4.x supported?
Write us directly at and request a special version for JIRA 4.x.
Fri, 12 Feb, 2016 at 1:55 AM
How do I install the plugin in a development version of JIRA
Atlassian has posted the following relevant information regarding Atlassian Marketplace addons and development licenses of JIRA:
Fri, 12 Feb, 2016 at 2:01 AM
What does re-index do?
Re-index does 2 operations: Updates local repository from remote Updates local indexes which contain info about every commit
Thu, 11 Feb, 2016 at 11:07 PM
How do I enable debug logging for the Git plugin?
The debug logging level can be set by performing the following steps: Go to Administration > System. On the sidebar, under Troubleshooting and Suppor...
Tue, 6 Nov, 2018 at 7:02 AM
Commits are not showing right away. Can they show up faster?
Commits won't appear immediately since synchronization is implemented as background job (GitRevisionIndexerJob). You can reduce the job delay down to 1 ...
Fri, 12 Feb, 2016 at 2:27 AM
I have an existing git repository on a JIRA server. How I can figure out what values I should use for repository origin and repository root fields?
Change current directory to the folder where repository is located Run pwd Response should go to repository root field Run git remote show or...
Fri, 12 Feb, 2016 at 8:28 AM
Is there a URL I can call to trigger fetch and re-index? Would be nice to add as service hook to GitHub/Gitlab.
Yes - the following url can be used: http://<server url>/secure/StartReindexGitRepositories.jspa?reindex=true  Note: The reindex process won't ...
Tue, 21 Mar, 2017 at 8:14 AM
How do you configure the ssh key used when adding a new project?
SSH keys should be in the .ssh folder located in user home (user which is used to run Jira). Note that Jira 5 is using 'jira' user for run by defau...
Fri, 12 Feb, 2016 at 2:55 AM
Does this plugin support authenticating to git repositories via SSH?
Fri, 12 Feb, 2016 at 2:57 AM